1. Terms of Access
1.1 Access, free and voluntary, by COMPANY (“Supplier”) to to RIMI Supplier Portal (“RIMI Supplier Portal”) is subject to acceptance by the Supplier of the terms laid down in this document, that it undertakes to respect under all circumstances, directly or indirectly, including by members of its personnel in general and by all Authorised Users, as defined in Article 1.3.
1.2 Certain applicational services of RIMI Supplier Portal may be accessible only under restricted terms which do not have to be justified, at the choice and according to the decision of RIMI and Supplier.
1.3 Definitions:
"Authorised User": A physical person, any member of the Supplier’s personnel or Supplier’s sub-contractor, chosen by the Supplier, duly authorised by the Supplier to access and use RIMI Supplier Portal. There are 2 types of Authorised Users:
- "Full User": n Authorised User who enjoys full access to all functional capabilities in RIMI Supplier Portal, including, but not limited to a capability to conclude binding agreements (or appendixes) in RIMI Supplier Portal on behalf of the Supplier.
- "Limited User": an Authorised User who enjoys limited access to functional capabilities in - RIMI Supplier Portal. Limited User can do preparatory or administrative work but cannot conclude binding agreements (or appendixes) in RIMI Supplier Portal on behalf of the Supplier.
Acknowledging the two types of Authorised Users on offer, the Supplier ensures requisite authorization and/or power of attorney to its Authorised Users. RIMI will deem Authorized Users at all times to be properly authorized to act on behalf of the Supplier, including Full Users, who will be concluding binding agreements (or appendixes) on behalf of the Supplier. Each Authorised User shall utilise his professional e-mail as his identifier and shall be given a strictly personal and confidential username and password on creation of his user account. The Authorised User shall change his initial password during his first connection to RIMI Supplier Portal. Supplier provides a list of Authorised Users from its company by filling ‘Authorised User nomination form’ (Annex 1).
"Contents": The web page, the applications and, more generally, the information exchanged through RIMI Supplier Portal between RIMI and the Supplier.
"Promotion Planning Tool (PPT)": Special application available on RIMI Supplier Portal that allows Authorised User to view, select and apply for different pre-defined promotion periods at RIMI stores by filling a set of mandatory information requested by RIMI. Supplier shall grant access to Promotion Planning Tool application for one or more of its Authorised Users whose direct work responsibilities include management of Supplier’s product promotional and sales activities and related communication with RIMI responsible employees. RIMI will deem Supplier’s Full Users fully authorised to enter into binding agreements (or appendixes) in RIMI Supplier Portal on behalf of the Supplier.
2. Terms of Use
2.1 Supplier, through the intermediary of all its Authorised Users and to the exclusion of all other persons, may access RMI Suppliers Portal and use its Contents. Supplier may use RIMI Supplier Portal non-exclusively, non-transferably, and for the sole purposes of Supplier’s contractual relationship with RIMI.
2.2 Supplier shall ensure that none of its Authorised Users permits any unauthorised person’s access to RIMI Supplier Portal.
2.3 Supplier shall be responsible for the acts and actions of all its Authorised Users. Supplier takes full responsibility for information submitted to RIMI by any of its Authorised Users through RIMI Supplier Portal. All information, provided through RIMI Supplier Portal will be treated as official information (including any application or request), submitted on behalf of Supplier. Supplier must ensure that Authorised Users have all the necessary authorization, including authorization for Full Users to conclude an agreement (or appendix). Any agreements (or appendixes) concluded or amended by the Full User through RIMI Supplier Portal will be treated as concluded on behalf of the Supplier and will be legally binding to the Supplier.
2.4 At all times, Supplier may request Authorised User account deactivation of any of its Authorised Users by writing to RIMI Supplier Portal support email and specifying the name and surname of Authorised User whose account shall be deactivated. After reception of such request RIMI will deactivate the specific Authorized Users account. Authorized User account is deactivated automatically if the user did not connect to RIMI Supplier Portal longer than six months.
2.5 If any Authorised User leaves Supplier’s company (or an authorized employee leaves Supplier’s subcontractor (in cases where Supplier nominated subcontractor’s employee as an Authorized User), Supplier must immediatelly inform RIMI by giving written notice to RIMI Supplier Portal support email After reception of such notification RIMI will deactivate the specific Authorized User’s account. In case Supplier does not inform RIMI about Authorised User who leaves Suppliers company (or subcontractor’s company (in cases where Supplier nominated subcontractor’s employee as an Authorized User), RIMI will not be liable for any damages caused to Supplier.
2.6 At any time, Supplier may request creation of additional Authorised Users by filling ‘Authorised User nomination form’ (Annex 1) and sending the form electronically to New Authorised User accounts will be created only after RIMI has received ‘Authorised User nomination form’. On creation of the Authorised User account, the Authorised User will receive a strictly personal and confidential username and password to his e-mail address provided in the ‘Authorised User nomination form’ .
2.7 RIMI may collect certain personal information (name, surname, position, professional e-mail, phone number) about Authorised Users. Supplier agrees to provide true, accurate, current, and complete information about all its Authorised Users. Such personal information will be used only for fulfilment of this agreement during time period when Supplier is using RIMI Supplier Portal. Supplier warrants that all personal data that Supplier provides to RIMI in order to designate Authorised Users are fairly and lawfully obtained, and that the data subject is accordingly informed about such personal data disclosure. Supplier undertakes to notify RIMI immediately of any changes in personal information of Authorised Users. Personal information of an Authorized User is anonymized after 1 year from user account deactivation.
2.8 Supplier is responsible for maintaining the confidentiality of RIMI Supplier Portal password issued to Authorized User on behalf of RIMI and Supplier is solely responsible for all activities that occur under passwords of its Authorised Users. Supplier undertakes to notify RIMI immediately of any unauthorized use of passwords or any other breach of security conditions or access rights related to RIMI Supplier Portal.
2.9 RIMI reserves the right to require any Authorised User to change the password if RIMI believes that the password is no longer secure.
2.10 Supplier recognises RIMI’s right at all times and without prior notice to suspend, whether temporarily or not, the access of Authorised Users to RIMI Supplier Portal. This might occur in cases (1) of disregard by the Supplier of any one of the Terms of Use laid down in this document, (2) of the termination, for whatever reason, of contractual relations/ cooperation between RIMI and the Supplier, (3) of maintenance and/or technical or functional problems linked to the infrastructure of RIMI Supplier Portal.
2.11 Supplier undertakes not to (1) copy or reproduce any of the documents or information obtained from RIMI Supplier Portal; and (2) distribute, disclose, or allow access to, or use of, RIMI Supplier Portal to or by any third party without the prior written permission of RIMI. Supplier shall ensure all its Authorised Users comply with these terms and conditions.
2.12 Supplier and its Authorised Users are strictly forbidden to show, present or provide visual representation of RIMI Supplier Portal (i.e. including live demonstration, photos or print screen images of system interface) to or by any third party without the prior written permission of RIMI. Supplier will be held liable for all damage caused if article 2.11 or article 2.12 is ignored.
2.13 Supplier undertakes not to carry out an operation of any kind that may occasion computer breakdowns of whatever nature likely to disturb the correct operation of RIMI Suppliers Portal and its environment.
2.14 Supplier is aware and will inform Authorized Users about the fact that RIMI logs (“audit logs”) Authorised User activities within RIMI Supplier Portal (e.g. accesses portal, changes made to data etc.)
3. Confidentiality
3.1 Supplier shall treat all information and materials obtained on or through RIMI Supplier Portal as proprietary and confidential to RIMI, and, except to the extent permitted, if at all, shall not disclose or distribute such information to any third party without RIMI’s express written consent.
4. Limitation of Liability
4.1 In terms of the operation and continuity of the service, RIMI undertakes to use all reasonable means to achieve the desired result and performance of RIMI Supplier Portal, but without guaranteeing that the site will always be available, or that it will be entirely free of errors.
4.2 RIMI cannot be held responsible for any damage resulting from the use of RIMI Supplier Portal, irrespective of the cause; in particular, RIMI cannot be held responsible for the alteration of or fraudulent access to data and/or the accidental transmission of viruses via the service. Similarly, RIMI cannot be held liable for occurrences due to force majeure, breakdowns or technical problems involving hardware, software or the Internet network that might lead to the suspension or termination of the service.
4.3 RIMI Supplier Portal may contain hyperlinks to other external sites. RIMI is not responsible for any other site to which Authorised Users may have access via RIMI Supplier Portal, nor for the content or operation thereof or access thereto.
5. Privacy Policy
5.1. The information how RIMI processes personal data can be found under the “Privacy policy” section on the RIMI website.